What Is Your Return Policy?
Your Satisfaction is 100% Guaranteed! If you’re not totally satisfied with anything you receive, you can return it for an exchange or refund at any time.
You can return items to us at:
5833 118th Ave
Ottumwa, IA 52501
If you would like a refund for any basket... Simply put a note in your box to let us know to refund you for the basket.
If you would like to exchange your basket... The easiest way to make an exchange is to simply place your order for your replacement online now and then just put a note in the basket you are sending back stating that you would like refunded for the returned basket.
Can I Return A Custom Sized Basket?
We understand that there can be rare instances when a basket or baskets that the Amish family custom made to your specific dimensions may not fit the need that you had intended. You are welcome to return custom sized baskets and we will refund you for the basket or baskets less any shipping costs that were incurred when the order was shipped to you.